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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sheri Bell

Sheri Bell

August 31, 2026

5  out of  5
rating by Sheri Bell
"Sandy is the Best! She's always responsive quickly, knowledgeable, and just a great person!!"
We responded:
"Thank you for your feedback, Sheri! We're delighted to hear that Sandy has been responsive and knowledgeable in assisting you. Our team is here to ensure you have the best experience with your insurance needs."
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Deborah Tierney

August 31, 2026

5  out of  5
rating by Deborah Tierney
"Prompt, knowledgeable, patient and professional"
We responded:
"Thank you for your feedback, Deborah! We're glad to hear that you found our team prompt, knowledgeable, patient, and professional. If you ever have more questions or need assistance with your insurance coverage, feel free to reach out."
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M. Boone

August 14, 2026

5  out of  5
rating by M. Boone
"Friendly, professional, efficient and ready to help!!! Easiest insurance purchase I’ve ever made!! Kylie and Sandy are ON THE BALL!!!"
We responded:
"Thank you for your feedback, M. Boone! It's great to hear that Kylie and Sandy made your insurance purchase so easy and efficient. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."
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Robb Straub

August 13, 2026

5  out of  5
rating by Robb Straub
"Efficient, friendly and communicate well."
We responded:
"Robb, we appreciate your kind feedback! It is our top priority to ensure our customers' satisfaction, and we are more than happy that you were pleased with our service. If you ever require further assistance with your coverage needs, feel free to reach out to our office! - Trisha Schwartz - State Farm Insurance Agent"
Profile photo of Samantha Faucette-Bryson

Samantha Faucette-Bryson

August 13, 2026

5  out of  5
rating by Samantha Faucette-Bryson
"Great Customer Service!!!
THE BEST!!!"
We responded:
"Samantha, thank you for the five-star rating! We appreciate your trust in us to take care of your insurance policies."
Profile photo of Nikol Murphy

Nikol Murphy

August 6, 2026

5  out of  5
rating by Nikol Murphy
"I emailed Trisha on a Friday letting her know that I needed insurance to start the following Monday. Not only was she friendly and super gracious about the turn around time needed, her team was on it and I was all set by Monday morning!"
We responded:
"Thank you, Nikol, for sharing your experience with us! We're delighted to hear that Trisha and our team were able to assist you promptly with your insurance needs. If you ever have any questions or need further assistance, feel free to reach out."
Profile photo of Richard Stone

Richard Stone

August 1, 2026

5  out of  5
rating by Richard Stone
"Purchase a new vehicle and she took care of my insurance needs right over the phone. Very friendly and knowledgeable!!!!!"
We responded:
"Thank you so much Richard. We are happy to have Sandy on our amazing team that takes care of our customers when they purchase new cars or need to make changes. If you need anything don't hesitate to reach out, we are happy to help! "
Profile photo of Stacy Needell

Stacy Needell

July 31, 2026

5  out of  5
rating by Stacy Needell
"Sandy at this office offers GREAT CUSTOMER SERVICE !"
We responded:
"Thank you for your feedback, Stacy! We're delighted to hear that Sandy provided you with great customer service. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."
Profile photo of Pablo Romero

Pablo Romero

July 30, 2026

5  out of  5
rating by Pablo Romero
"Kylie was a huge help during the process of getting my new home and auto insurance, demonstrating excellent customer service; I can highly recommend both the agency and her—they are exceptional."
We responded:
"Thank you, Pablo, for your recommendation and for highlighting Kylie's excellent customer service. We're delighted to hear she was a huge help with your home and auto insurance needs. If you ever have any questions or need further assistance, feel free to reach out to our team."
Profile photo of Megan Graham

Megan Graham

July 30, 2026

5  out of  5
rating by Megan Graham
"What a truly amazing lady Trisha is. I had another representative before Trisha at state farm and boy am I glad I switched agents. Mrs Trisha is the absolute best!"
We responded:
"Thank you for your feedback, Megan! We're delighted to hear that you're happy with Trisha's service and that switching agents has been a positive experience for you. If you ever need assistance with your insurance coverage, feel free to reach out to our team."
Profile photo of Tricia Womack

Tricia Womack

July 27, 2026

5  out of  5
rating by Tricia Womack
"I have been with state farm for years and I can't imagine being anywhere else for my car insurance. I called this morning for information and talked to Ms Kylie. We had the best conversation. She treated me like she had known me for years. She answered my questions in detail, explained everything to me, put my mind at ease. You won't ever find an insurance company with ppl that treat you like family. I'm so grateful for state farm."
We responded:
"Tricia, thank you for sharing your experience with us! We're thrilled to know that Kylie provided you with such efficient and professional service. At our agency, providing excellent service is our priority, and we're delighted that she exceeded your expectations. Your recommendation means a lot to us, and we're here to assist you further with any insurance needs."
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Patty Sheepdog

July 25, 2026

1  out of  5
rating by Patty Sheepdog
"I called during business hours and got the answering machine. Their message states don’t hang up they will call you back the same day. I left a message. They never called back.. Not happy."
We responded:
"Thank you for sharing your feedback, Patty. I'm sorry to hear about your recent experience with our agency. We strive to provide timely responses, and it seems we missed the mark in this instance. We will be contacting you this morning to ensure your insurance needs are addressed and sincerely apologize for the inconvenience. "
Profile photo of Naomi Hitefield Garwood

Naomi Hitefield Garwood

July 8, 2026

5  out of  5
rating by Naomi Hitefield Garwood
"SPECTACULAR customer service! Everyone at this office is so kind, quick to help figure questions or issues out, and makes the insurance process so easy on the customer. Thank you!! Would recommend!"
We responded:
"Thank you, Naomi, for your wonderful feedback! We're delighted to hear that our team's dedication to providing kind and efficient service made your insurance experience smooth and easy. Your recommendation means a lot to us, and we're always here to assist with any insurance needs you may have."
Profile photo of Dove

Dove

June 24, 2026

5  out of  5
rating by Dove
"Kylie Fontaine is amazing! I have my other insurances such as auto somewhere else but nothing beats the personable feel of Kylie at State Farm. Definitely goto Kylie when in search of an agent."
We responded:
"Thank you for your review Dove. I'm happy to hear you enjoyed working with Kylie for your renters insurance. We are thankful to have you in our State Farm family. "
Profile photo of Reshae Singleton

Reshae Singleton

June 10, 2026

5  out of  5
rating by Reshae Singleton
"Mrs. Sandy was absolutely amazing very patient with me, i thought it was going to be a hard process moving state to state but she made it as quick and easy as possible"
We responded:
"Reshae,

Thank you so much for your kind words! I'm thrilled to hear that Mrs. Sandy was able to assist you smoothly with your move from state to state. We understand how challenging such transitions can be, and it's wonderful to know that she made the process quick and easy for you. Your feedback is greatly appreciated, and we're here to help with any of your insurance needs."
Profile photo of Stacie Maxey

Stacie Maxey

June 8, 2026

5  out of  5
rating by Stacie Maxey
"Incredibly responsive, knowledgeable, willing to help. Focused on top tier customer service above all. Never pushy, 'sales-y' - always focused on how to deliver the insurance products the individual clients need. My husband and I are clients as are my adult children."
We responded:
"Stacie,

Thank you so much for your kind words and for taking the time to share your experience with us. It's wonderful to hear that you and your family feel supported and valued. We strive to provide attentive and helpful service, and it's great to know that its appreciated. We are so grateful to have you and your family in our State Farm family."
Profile photo of Douglas Narvaez

Douglas Narvaez

June 3, 2026

5  out of  5
rating by Douglas Narvaez
"Muy buen servicio , muy amable y atenta a toda mis preguntas"
We responded:
"Douglas,

¡Muchas gracias por tu comentario! Me alegra saber que has recibido un servicio amable y que hemos podido responder a todas tus preguntas. Siempre estamos aquí para ayudarte con tus necesidades de seguros."
Profile photo of Brian Whelan

Brian Whelan

May 27, 2026

5  out of  5
rating by Brian Whelan
"I was looking at switching my home and auto insurance to another provider, after seeing my renewal rates increase yet again from the previous year. I had called around and had gotten a couple of quotes, before stopping in the office of Trisha Schwartz, State Farm agent in Holly Springs. I sat down and had a very nice conversation with representative Kylie Fontaine. She went over a few different options, along with pricing quotes, and was very open, honest, and straightforward when answering my questions; which I really appreciated. I reviewed the quotes she gave me, and compared them to the others I had received, and State Farm was pretty much right-in-line with the rest, However, I ultimately picked State Farm as my next insurance provider, because of my overall positive experience working in person with Kylie Fontaine."
We responded:
"Thank you for your amazing review Brian. I'm thankful you stopped in and had a wonderful experience working with Kylie. We are happy to have you in our State Farm family. "
Profile photo of Moomen Ashoor

Moomen Ashoor

May 15, 2026

5  out of  5
rating by Moomen Ashoor
"Excellent Service and True Peace of Mind!
"I cannot recommend my insurance agent enough. From day one, they have provided exceptional service, breaking down complex policy details into clear, manageable options. Their attention to detail, responsiveness, and genuine commitment to finding the best coverage for my specific needs have been outstanding. It is rare to find this level of professionalism and dedication. If you are looking for an agent who truly cares and delivers top-notch results, look no further."
We responded:
"Moomen Ashoor,

Thank you so much for your kind words and for taking the time to share your experience! It's wonderful to hear that you felt supported and informed throughout your interactions with us. We strive to provide attentive and responsive service, and it's rewarding to know that our efforts have made a positive impact on your insurance journey. Your feedback is greatly appreciated and motivates us to continue delivering quality service."
Profile photo of Rose Cutter

Rose Cutter

May 15, 2026

5  out of  5
rating by Rose Cutter
"I was so pleased that I called State Farm insurance in Holly springs Trish Schwartz's office.I spoke to Kylie, who was extremely helpful and after a long discussion, I was able to switch my home and order insurance at a great savings on a monthly basis.
thank you, Kylie for all your help and I'm sure I will be getting great service in the future."
We responded:
"Rose,

Thank you so much for sharing your experience with us! We're thrilled to hear that Kylie was able to assist you effectively and that you found value in your decision. We appreciate your trust and look forward to continuing to serve you."
Profile photo of Crystal Krutzkamp

Crystal Krutzkamp

May 14, 2026

5  out of  5
rating by Crystal Krutzkamp
"Sandy is so prompt and easy to work with. She explains things very thoroughly and has been most helpful with our transition from Ohio to North Carolina. She's a great asset for State Farm and we appreciate her continued support and guidance for all of our insurance needs."
We responded:
"Crystal,

Thank you so much for sharing your wonderful experience with Sandy! We're thrilled to hear that she has been prompt and easy to work with during your transition from Ohio to North Carolina. It's great to know that her thorough explanations and support have made a positive impact on your insurance needs. We truly appreciate your kind words and look forward to continuing to assist you."
Profile photo of Kim Mitrovic

Kim Mitrovic

May 5, 2026

5  out of  5
rating by Kim Mitrovic
"This is a wonderful, highly responsive team of insurance experts!"
We responded:
"Kim, thank you so much for you taking the time to share your experience with us! We appreciate you and your kind words. We're always here to help! - Trisha "
Profile photo of Karen Sanchez

Karen Sanchez

May 4, 2026

5  out of  5
rating by Karen Sanchez
"Amazing!! 10/10 service. If you are looking for any insurance this is who you want to work with. Sandy is incredible. Reliable. Honest. Helpful. Anytime I have a question she is ready to help. She has made all transactions so smooth and effortless. Recommend this agency to everyone!!"
We responded:
"Karen,

Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with Sandy and our agency. It's great to know that her reliability and helpfulness made your transactions smooth and effortless. We truly appreciate your recommendation and look forward to continuing to assist you with your insurance needs."
Profile photo of Luis Galdamez

Luis Galdamez

May 2, 2026

5  out of  5
rating by Luis Galdamez
"My family and I had an exceptional experience working with Kylie Fontaine from the very beginning. She was professional, very knowledgeable and genuinely invested on helping us find the best coverage for home and auto insurance. There was no pressure at any stage of the process, just honest guidance. Not only Kylie helped us save money, but she made the entire process smooth and stress-free. If you're looking for a attentive, trustworthy and dedicated agent, we highly recommend Kylie Fontaine with Trisha Schwartz State Farm Agency."
We responded:
"Luis,

Thank you so much for sharing your wonderful experience with Kylie Fontaine at our agency. We're thrilled to hear that she provided you and your family with professional and knowledgeable service. It's great to know that her genuine approach and honest guidance made the process smooth and stress-free for you. We truly appreciate your recommendation and are delighted to have Kylie as part of our team. Your feedback means a lot to us and motivates us to continue providing excellent service."
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Driss Amelal

April 27, 2026

5  out of  5
rating by Driss Amelal
"Excellent service! highly recommend"
We responded:
"Thank you for the great review! - Trisha"